Quality Approach

Tilke & Partners implements in all its processes the Plan-Do-Act-Check Cycle to guarantee an effective efficient and high quality end product. According to the ISO 9001:2000 the PDCA ("Plan-Do-Check-Act") is a dynamic cycle that can be deployed within the organization's processes, and to the system of processes as a whole. It is intimately associated with the planning, implementation, control and continuous improvement of all processes at all levels within the organization. In general it is defined as follows:

Plan - Establish the objective and process necessary to deliver results in accordance with client requirements and the organization's polices;

Do - Implement the processes;

Check - Monitor and measure processes and product against polices, objectives and requirements for the product and report the results;

Act - Take actions to continuously improve process performance.